What products does Fun Factory Candy & Novelty Co. offer?
We specialize in developing and sourcing a wide range of general merchandise products for the convenience-store industry, including candies, tech accessories, hats, and sunglasses.
Do you offer wholesale pricing?
Yes, we are a privately-owned contract manufacturing company that provides great convenience store products forWholesale and direct store delivery (DSD) Distributors.
How can I place an order or inquire about your products?
You can contact us by phone at (480) 633-5885 or email us at [email protected]. Our team is available Monday through Friday, 8 am to 4 pm (MST), to assist you.
Where is Fun Factory Candy & Novelty Co. located?
Our headquarters are at 323 S Bracken Ln, Chandler, AZ 85224.
Do you attend industry trade shows?
Yes, we are consistent exhibitors at national and regional shows such as NACS, ASD, and Sweets & Snacks, where we showcase our latest products and services.
Can I receive updates on new products and events?
Absolutely! Subscribe to our newsletter on our website to be the first to hear about upcoming trade show events and new products.
Do you offer support for product displays and merchandising?
Yes, we provide various product display solutions, including shippers and towers, to enhance in-store merchandising. Our team can assist you in selecting the best options for your store layout. We also have pioneered a program that offers over the phone sales to stores for fulfillment through our distributors.
How can I become a distribution partner?
To explore partnership opportunities, please contact our sales team at (480) 633-5885 or email [email protected]. We look forward to discussing how we can work together.
Do you offer product customization or private labeling?
While our primary focus is on our established brands, we are open to discussing customization or private labeling opportunities. Please reach out to us directly to discuss your specific needs.
Additional Questions?
What is your return policy?
Fun Factory fully stands behind our products, we have a 100% Product & Sales Guarantee. To learn more about our return policy click here.
Do you have a minimum order requirement?
Yes, we have minimum order quantities depending on the product category. For specific details, please reach out to our sales team.
How long does it take to process an order?
We operate within a 10-day lead time to receive product from date of PO receipt. Larger orders or special requests may require additional processing time.
Do you ship internationally?
At this time, we primarily ship within the U.S. If you have international shipping inquiries, please contact us to discuss potential options.
What payment methods do you accept?
We accept major credit cards, business checks, and ACH transfers. Payment terms may be available for established wholesale customers.
Can I track my order?
Yes, once your order ships, we can provide tracking information upon request.
What should I do if my order is incomplete or incorrect?
If you receive an incomplete or incorrect order, please contact us immediately so we can resolve the issue promptly.
